Frequently Asked Questions
Have a question or feedback? Check our FAQ below or send us a message.Video Walkthroughs
New to KitQuest? Watch these short videos to get up and running in minutes.Create Your Family & Invite a Kid (Kit)
How Rewards Work
Create Your First Chore Assignment
Frequently Asked Questions
Go to the Family (Den) tab and add a child (Kit): enter their name and an optional avatar. They appear in your family immediately and can start receiving chores (Quests) right away.
From the Family (Den) tab, create an invitation for a parent and tap Share (or Copy). KitQuest writes the message for you: the invitation code, the steps, and a link that opens the app with the code filled in. Your partner installs KitQuest, follows the link (or taps "I have an invitation code" on the first screen), signs in, and joins your family as a second parent.
No worries! Go to Settings → Danger Zone → "Delete Den." Then open the invitation your partner shared — follow the link, or tap "I have an invitation code" on the first screen and enter the code. You'll join the existing family instead of creating a new one.
Yes — one subscription covers the entire family. All family members (parents and kids) benefit from the plan purchased by any parent. There's no need for each parent to subscribe separately.
Completed chores appear under the "History" section on the Chores (Quests) page. Use the date picker to look at previous days. If a chore is pending approval, it will appear with an orange badge — tap it to approve and award points.
KitQuest has a free plan that supports up to 2 kids and includes the full chore engine, rewards, and family dashboard. Paid plans (Ad-Free, Pro, Pro+) add more kids, remove ads, and unlock extras like custom rewards and linked families. See the Plans page for current pricing.
You can cancel anytime — no calls or forms required. On iPhone, go to Settings → your Apple ID → Subscriptions. On Android, open the Play Store → Profile → Payments & subscriptions. On the web, use the "Manage subscription" link on your Plans page. Your paid features stay active until the end of the current billing period.
KitQuest runs on iPhone, iPad, Android phones and tablets, and the web. The same login works everywhere, so parents can use the web dashboard while kids use the mobile app — or any mix you like.
Yes. Pro and Pro+ include Linked Families so co-parents, grandparents, or other trusted adults can join the same family. Create a parent invitation from the Family (Den) tab and share it — the message includes the code and a link that opens the app with the code filled in.
We care extremely about your family's privacy. We will never sell your information. Your family's data is used to run KitQuest — chores, rewards, and family progress — and nothing more. See our Privacy Policy for full details.
No. We don't collect GPS or location data at all — KitQuest doesn't need to know where your kids are to help them do chores. We also don't use ad IDs or behavioral tracking; free-tier ads are contextual only, never based on a profile of your child.
No — first names aren't verified, so you can enter whatever your child goes by, a nickname, or a made-up name if you'd rather. We also don't ask for a last name, birthdate, or any contact info for kids — just enough to run their chores and track their progress.
Yes. From Settings → Account you can request a copy of your data or delete your account and family. Deletion removes your family, children, chores, and reward history. See our Privacy Policy for the full process.