Frequently Asked Questions
Have a question or feedback? Check our FAQ below or send us a message.Video Walkthroughs
New to KitQuest? Watch these short videos to get up and running in minutes.Create Your Family & Invite a Kid (Kit)
How Rewards Work
Create Your First Chore Assignment
Frequently Asked Questions
Go to the Family (Den) tab and tap "Add Kit." Enter your child's name and an optional avatar. They'll appear in your family immediately and can start receiving chores (Quests) right away.
Open Settings and tap "Share Den Invite." This generates a join link you can text or email. When your partner opens the link and signs up, they'll automatically join your family as a second parent.
No worries! Go to Settings → Danger Zone → "Delete Den." Then use the invite link your partner shared and tap "Join Den" on the landing page. You'll join the existing family instead of creating a new one.
Yes — one subscription covers the entire family. All family members (parents and kids) benefit from the plan purchased by any parent. There's no need for each parent to subscribe separately.
Completed chores appear under the "History" section on the Chores (Quests) page. Use the date picker to look at previous days. If a chore is pending approval, it will appear with an orange badge — tap it to approve and award points.
KitQuest has a free plan that supports up to 2 kids and includes the full chore engine, rewards, and family dashboard. Paid plans (Ad-Free, Pro, Pro+) add more kids, remove ads, and unlock extras like custom rewards and linked families. See the Plans page for current pricing.
You can cancel anytime — no calls or forms required. On iPhone, go to Settings → your Apple ID → Subscriptions. On Android, open the Play Store → Profile → Payments & subscriptions. On the web, use the "Manage subscription" link on your Plans page. Your paid features stay active until the end of the current billing period.
KitQuest runs on iPhone, iPad, Android phones and tablets, and the web. The same login works everywhere, so parents can use the web dashboard while kids use the mobile app — or any mix you like.
Yes. Pro and Pro+ include Linked Families so co-parents, grandparents, or other trusted adults can join the same family. Use "Share Den Invite" from Settings to send them a join link.
We care extremely about your family's privacy. We will never sell your information. Your family's data is used to run KitQuest — chores, rewards, and family progress — and nothing more. See our Privacy Policy for full details.
Yes. From Settings → Account you can request a copy of your data or delete your account and family. Deletion removes your family, kids, chores, and reward history. See our Privacy Policy for the full process.