Frequently Asked Questions
Have a question or feedback? Check our FAQ below or send us a message.Video Walkthroughs
New to KitQuest? Watch these short videos to get up and running in minutes.Create Your Family & Invite a Kit
How Rewards Work
Create Your First Chore Assignment
Frequently Asked Questions
Go to the Den tab and tap "Add Kit." Enter your child's name and an optional avatar. They'll appear in the Den immediately and can start receiving quests right away.
Open Settings and tap "Share Den Invite." This generates a join link you can text or email. When your partner opens the link and signs up, they'll automatically join your Den as a second parent.
No worries! Go to Settings → Danger Zone → "Delete Den." Then use the invite link your partner shared and tap "Join Den" on the landing page. You'll join the existing Den instead of creating a new one.
Yes — one subscription covers the entire Den. All family members (parents and Kits) benefit from the plan purchased by any parent in the Den. There's no need for each parent to subscribe separately.
Completed quests appear under the "History" section on the Quests page. Use the date picker to look at previous days. If a quest is pending approval, it will appear with an orange badge — tap it to approve and award points.
KitQuest has a free plan that supports up to 2 Kits and includes the full quest engine, rewards, and family dashboard. Paid plans (Ad-Free, Pro, Pro+) add more Kits, remove ads, and unlock extras like custom rewards and linked families. See the Plans page for current pricing.
You can cancel anytime — no calls or forms required. On iPhone, go to Settings → your Apple ID → Subscriptions. On Android, open the Play Store → Profile → Payments & subscriptions. On the web, use the "Manage subscription" link on your Plans page. Your paid features stay active until the end of the current billing period.
KitQuest runs on iPhone, iPad, Android phones and tablets, and the web. The same login works everywhere, so parents can use the web dashboard while Kits use the mobile app — or any mix you like.
Yes. Pro and Pro+ include Linked Families so co-parents, grandparents, or other trusted adults can join the same Den. Use "Share Den Invite" from Settings to send them a join link.
We care extremely about your family's privacy. We will never sell your information. Your Den's data is used to run KitQuest — quests, rewards, and family progress — and nothing more. See our Privacy Policy for full details.
Yes. From Settings → Account you can request a copy of your data or delete your account and Den. Deletion removes your Den, Kits, quests, and reward history. See our Privacy Policy for the full process.